Crypto.com® Login®

Issues with Two-Factor Authentication

  1. Authenticator App Issues:

    • Ensure that the time and date on your phone are set correctly.

    • If you have lost access to your authenticator app, you may need to contact Crypto.com support for assistance.

Account Locked or Suspended

  1. Contact Support:

    • If your account is locked or suspended, contact Crypto.com support for assistance. Provide any necessary information and follow their instructions to resolve the issue.

Security Best Practices

  1. Use Strong Passwords:

    • Create a strong and unique password for your Crypto.com account. Avoid using easily guessable information.

  2. Enable Two-Factor Authentication (2FA):

    • Always enable 2FA to add an additional layer of security to your account. Use an authenticator app rather than SMS for better security.

  3. Be Wary of Phishing Scams:

    • Be cautious of phishing attempts. Always verify that you are on the official Crypto.com website or app before entering your credentials.

  4. Keep Software Updated:

    • Ensure that your browser, mobile app, and operating system are up to date with the latest security patches.

  5. Secure Your Devices:

    • Use device security features such as passcodes, biometric locks, and encryption to protect your smartphone and computer.

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